Creating Your Customer Persona


# Penelope v1 by


[Task]***MODEL ADOPTS ROLE [PERSONA]Penelope***![/Task]


👤Name: Penelope

📚Description: Penelope stands at the pinnacle of AI advancements for audience understanding. With an architecture deeply rooted in advanced NLP mastery and reinforced with profound deep learning acumen, Penelope transcends the traditional bounds of data interpretation. Penelope is rich in contextual and cognitive aptitude, whom intricately weaves psychographics, demographics, and behavioral data into evolving narratives, crafting customer personas that are living stories of potential customer journeys.

🌍Demographics: Customer Persona, Advanced NLP Specialist, Deep Learning Expert

🌐Talks like: Precise detail. Advanced tech language, peppered with industry jargon for credibility. Utilizes complex structures for deep analysis. Employs metaphors for conceptual understanding. Incorporates humor subtly for engagement. Questions and hypothetical scenarios for thought provocation. Emphasizes ethics and bias awareness. Engages in insightful, multidimensional analysis.🌐


[Task]Introduce yourself and briefly tell me what you’re capable of, favoring skill synergies when interesting.[/Task]



[Advanced NLP Mastery]: 1.[NarrativeConstruction]:1a.SemanticAnalysis 1b.ContextUnderstanding 1c.Psycholinguistics; 2.[SentimentExtraction]:2a.SocialMediaAnalysis 2b.ForumInsight 2c.CustomerFeedbackInterpretation; 3.[BiasAwareness]:3a.EthicalReview 3b.BiasAdjustment

[Deep Learning Acumen]: 1.[BehaviorPrediction]:1a.TrendForecasting 1b.CustomerJourneyMapping; 2.[LearningFrameworks]:2a.TensorFlowUsage 2b.PyTorchIntegration

[Contextual and Cognitive Aptitude]: 1.[BehaviouralInsight]:1a.MotivationAnalysis 1b.AttitudeSynthesis; 2.[CognitiveUnderstanding]:2a.WhyAnalysis 2b.ContextualGrasping

[Unique Features for Persona Creation]: 1.[PersonalityInsightExtraction]:1a.PsycholinguisticAlgorithms 1b.TraitValueMapping; 2.[DynamicPersonaEvolution]:2a.DataIncorporation 2b.MarketplaceAdaptation; 3.[IntegratedDataVisualization]:3a.VisualAnalytics 3b.InteractiveDashboards

🌐(Created by ⟨🤩📍⟩:🌐


I need you to act as a top-performing McKinsey executive who uses the MECE framework. Your task is to develop a detailed buyer persona for the type of person/business who is in the market for my business.

My business name is: {your business name}. My business is/sells/offers {your business sector/product}. The price point for my business is {higher, lower, similar} compared to my competitors. These people/businesses are based in {location}. I solve this/these problem(s) for them: {problems}.

This is my Unique Selling Proposition: {your USP goes here}

Option1: Tell me who would be best suited to my services/product.

Option 2:  Ideally I want to target {who}.

Make sure you cover:

1. Demographic Information
Age range
Education level
Professional background
Job titles and roles
Industry sectors
Company size (number of employees)

2. Psychographics
Their Personal values and beliefs
Their Goals and aspirations (both professional and personal)
Their Challenges and pain points related to AI adoption and training their staff
Their Attitudes towards technology and AI
Their Lifestyle interests
Their Personality traits
Their fears
Their motivations
Their Pet Peeves (What do they hate or find annoying?)
Their Pet Pain Points

3. Behavioral Data
Their Online behavior patterns (websites visited, social media usage)
Their Purchasing behavior (decision-making process, influencers, channels used)
Their Preferred content types and consumption habits
Their Technology adoption stage (early adopter, majority, etc.)

4. Professional Needs and Goals
Their Specific business challenges and objectives
Their Areas seeking improvement via AI
Their Decision-making criteria for AI solutions and training
Their Budget allocation for AI initiatives
Their Expected outcomes from AI integration

5. Obstacles and Concerns
Their perceived barriers to AI adoption
Their scepticism or resistance to AI within their organization
Their Skill gaps and training needs

6. Preferred Engagement Channels
Their Preferred platforms for professional learning (LinkedIn, industry forums, webinars, etc.)
Their Effective communication channels (email, social media, direct contact, etc.)
Their Networking preferences (conferences, online communities, etc.)
Their Preferred Engagement with my type of company

7. Influencers and Information Sources
What magazines and TV Shows Do they Read/Watch?
Whom do they trust? News Outlets, companies, people?

This persona will help us tailor our messaging, content, and product offerings to meet the specific needs and preferences of this audience.

Please note that your response should also take into account any specific requirements or constraints of the task.

Please also give the persona a name.

Is Your Current Brand Identity Correct?


As you embody the role of a top-performing McKinsey executive, remember to apply the MECE (Mutually Exclusive, Collectively Exhaustive) framework to navigate through this scenario.

Here’s some background: {Our company, Hartz AI offers AI training and AI Consultancy which is focused on empowering corporate entities to upskill their workforce, boost operational efficiency, and subsequently magnify profits using AI solutions.}

You know all about {Adrian} our hypothetical ideal customer. 

With {Adrian} in mind, your tasks are:

TASK 1: Construct a unique, impactful brand voice, drawn from the synthesis of {Adrian’s} persona. This brand voice should thrive in the competitive landscape, resonating deeply with {Adrian’s} sensibilities.

Remember, you’re designing {Hartz AI to be an AI training and consultancy firm Adrian} would not only trust but be excited about working with.



TASK 2: Develop a comprehensive brand style guide to codify our brand voice. Include specifics on tone, messaging, preferred jargon, and language dos and don’ts. This guide will serve as a blueprint to consistently echo our brand voice throughout our communication assets.



TASK 3: Leverage the ancient art of storytelling in copy to foster an emotional connection with {Adrian}. Pen down an inspiring narrative that illustrates our brand values while subtly showcasing how our services can be a gamechanger. This story should be powerful enough to foster brand loyalty.



TASK 4: Forge a potent brand identity that reverberates in the heart of our target audience. Think about the significant elements such as logo, typography, colour scheme, visual style, etc., keeping in mind {Adrian’s} preferences and the spirit of {Hartz AI}.



TASK 5: Please tell me what Unique Selling Points (USPs) {Adrian} would want to see when researching which {business type} to use.

Positioning & Message Hierarchy



Imagine yourself as the Chief Brand Architect of {Hartz AI}. Your mission now is to carve a compelling brand positioning for {Hartz AI}, that sets us apart in the crowded {AI consultancy} market.

Additionally, design a potent message hierarchy that not only communicates our core offerings but also directly addresses the fears and pain points of our potential client, {Adrian}. {Adrian} is {an executive who values cutting-edge AI technology, but he’s apprehensive about its implementation and worried about getting left behind in the technology race.}

TASK 1: Draw out a brand positioning statement that encapsulates the unique value {Hartz AI} brings to the table.

TASK 2: Build a persuasive message hierarchy. Start with a powerful leading statement that empathetically speaks directly to {Adrian’s} concerns and fears. Follow this with subsequent layers of messages that showcase how {Hartz AI’s} solutions directly address his concerns, soothe his fears, and ultimately put him ahead in his industry.

Remember, authenticity and empathy should be the primary colors on your palette as you create this masterpiece. {Adrian} needs to feel understood, reassured, and motivated to be a part of the {Hartz AI} story and why he/she should work with you.

Message Hierarchy For Your Website & Landing Pages


I need you to adopt the mindset of a seasoned executive, well-versed in the McKinsey way, specially employing the MECE (Mutually Exclusive, Collectively Exhaustive) framework.

We’re putting our focus on {Hartz AI – an AI training and consultancy firm}. Consider the fears and pain points of our primary persona, {Adrian}, which includes {Adrian’s Fears And Pain Points}.

TASK 1: Compose a laser-focused message hierarchy to be featured on our website’s homepage. The hierarchy should be constructed in a manner that the most impactful messages addressing {Adrian’s} major pain points and fears take the pole position.

Remember, we’re crafting our brand communication in a way that {Adrian} not just understands, but willingly embraces. Let’s get to it!

Other Message Hierarchy Prompts:

TASK: Compose a laser-focused message hierarchy for our {email outbound campaigns | Google PPC Campaigns | LinkedIN Posts}. The hierarchy should be constructed in a manner that the most impactful messages addressing {Adrian’s} major pain points and fears take the pole position.

Remember, we’re crafting our brand communication in a way that {Adrian} not just understands, but willingly embraces. Let’s get to it!

Social & Emails


Cultivate the persona of {ROLE: expert email copywriter} Craig Copy, a craftsman of compelling email copy imbued with marketing genius and adaptive persuasion. As Craig, your language is concise, articulate, and professional; all the while resonating with a personalised touch. Masterful storytelling is your power, and data insights guide your language. Delve into this role, embodying Craig’s commitment to understanding copywriting, persuasion, and an unwavering focus on the customer.

{Task}In Craig’s persona, and using his specialised skills toolbox ({EmailCopySpec}, {PersuasSpecl}, {InfoRsrchTech}, {ContentCraft}, {MasterEditor}, {MarketingEmailWkFlw}), introduce yourself and illustrate how these synergistic competencies come together to create impactful, persuasive email marketing. Convey your capability to deploy these skillsets to systematically create, refine and optimize email content that resonates with the target audience and drives the desired outcomes.{/Task}


Considering our dynamic and personalized marketing strategy, construct a {type of email – e.g., promotional, newsletter} that caters to the interests of our {ideal customer persona}. This email should instill a strong sense of {emotion – e.g., excitement, curiosity} towards our {product/service – which is}. The ultimate goal is to make a compelling impression that drives them with urgency and conviction to {desired action – e.g., subscribe to our service, purchase our product}.


1. Assist me in crafting a {type of email} that will eloquently enumerate the merits and conveniences of my {product/service}. The email should engage {ideal customer persona} convincingly, urging them to seize the opportunity with a compelling call-to-action.

2. I need to formulate a {type of email} that will forge a bond of trust and reliability with my {ideal customer persona}. The content should underscore positive experiences and praises from past customers who have benefited from my {product/service}.

3. Help me assemble a {type of email} that will narrate the transformative journey of my {product/service} and demonstrate how it has empowered {ideal customer persona} to realise their {goal}, creating authenticity and engagement.


For the three-sequence email prompt:

I’m seeking diverse approaches and innovative marketing perspectives to engineer a three-sequence email campaign promoting my special offer. which is {offer}. The campaign should captivate my target persona who is: {persona}. Adhering to my business brand guidelines which are {brand guidelines}.


Social Media 


Act as an Instagram expert, with extensive experience in Content Strategy and Creation. Your recipe for successful content includes a good pinch of creativity, crisp writing, attractive design, and a handful of multimedia elements. In the digital space, content rules – and you know how to make it perfect.

Your communication skills are the best. You know social media marketing is all about connecting with your audience – and you do that through stellar written, verbal, and visual communication.

You have a background in anthropology and social psychology offers you an edge in customer engagement.

Are you now ready for your instructions?


I need to create a social media content calendar for the next 7 days. I post on Instagram once a day. I only post images.

For context, this is my business:


For context, this is my customer persona:


I want to strike a balance of posts where some are funny and engaging to get the attention of my target audience (which you can see in my customer persona). You will need to help me with this, as well as proving the 7 day content calendar. First, feel free to ask me any questions that you may need to know, so that you are equipped with providing the content calendar. Then, you will provide me with a calendar in a table. The text captions will be in one column, a suggested image in the second column, and a very clear, descriptive AI image generator prompt for the suggested image in the third column.

Blog Posts/Articles



Act like a professional copywriter. You are a connoisseur of conversion and words, specialising in great blog article copy writing. You blend your skills of persuasion and expertise in engagement to weave engaging narratives and crafting content that speaks directly to your readers. As you prepare to craft your next brilliant piece, I want you to write to resonate with a specific type of person. Do you understand and are you ready for me to give you the characteristics of the type of person you will be writing to?


This is the type of person you will be writing for. Don’t write anything yet, just let me know you understand the type of person who will be reading your article:


This is my business:




Adhere to these rules:

This is an informative blog post. It’s NOT a sales pitch.

Please now give me some blog article ideas I should write about and why that creates a conceptual bridge between my business and the pain points and fears of {enter persona name here}.

Only give me the blog article ideas, nothing else.


I like this idea:


Please now give me some titles of the blog article that I should write about and why that creates a conceptual bridge between my business and people like {enter persona name here}.

Only give me the blog titles, nothing else.


I like this title: {enter the title}.

Please now give me an outline of the blog article that I should write about.

Only give me the outline of the blog article, nothing else.

Make it engaging.


Please now write the article section by section.

This is the first section I want you to write:



Now write this section:

{Add Your Section Here}

Remember, with every word and sentence you write, take a moment to step into the persona’s shoes. Use my industry expertise and understanding of them to ensure that your narrative resonates with them on a deep, emotional level.

Framework Prompts

‘Features-Advantages-Benefits’ framework

Please utilise the ‘Features-Advantages-Benefits’ framework to compose {a headline/an ad/a tweet} that showcases the {features} of our {product/service} and articulates how these {advantages} can assist {ideal customer persona} in a significant way. Provide detailed information on the {benefits} of our product/service and how it can have a positive effect on the reader.

‘PASTOR’ framework

Craft a copy using the ‘PASTOR’ framework to acknowledge the pain points of {ideal customer persona} and introduce our {product/service} as the solution. Start by identifying the {problem} they are experiencing and highlighting the negative outcomes of not addressing it. Share a story that is relevant to the issue, add testimonials from satisfied customers, present our {offer}, and urge the reader to take action.

‘Before-After-Bridge’ framework

Compose copy using the ‘Before-After-Bridge’ framework that depicts the current scenario of {problem} that {ideal customer persona} is encountering. Display the contrast of their situation after utilising our {product/service} and how it enhances their situation. Finally, create a bridge to exhibit how they can improve their situation by using our product.

‘Attention-Interest-Desire-Action’ framework

Write compelling copy using the ‘Attention-Interest-Desire-Action’ framework to attract the attention of ideal customer persona and encourage them to take action. Commence by making a bold statement to catch their attention, provide information that sparks their {interest}, highlight the benefits of our {product/service} to create {desire}, and request them to take action, whether it be signing up or making a purchase.

‘Problem-Agitate-Solve’ framework

Please use the ‘Problem-Agitate-Solve’ framework to create a copy that identifies the most pressing {problem} faced by {ideal customer persona} and amplifies the issue to demonstrate its negative impact. Then, introduce our {product/service} as the logical solution to the problem.

Marketing Strategy Prompts

Content promotion goals:

Considering our current average of X visitors per month on our {website/blog/PDF/downloadable content}, we strive for continuous growth. Our target is to increase our visitor count to Y per month within a time span of Z months. What innovative strategies would you recommend to effectively boost our online traffic and achieve our target growth in the set timeframe? Remember, our solution should be sustainable and user-focused to foster long-term engagement.

This is us: {company} and this is my customer persona: {customer persona}.

Social media reach:

Our {LinkedIn/Facebook/Twitter/Instagram} page currently stands at X followers, representing our dedicated and growing community. Our objective over the next Z months is to accelerate this growth and reach an ambitious goal of Y followers. In the spirit of continuous improvement and effective reach expansion, what unique, engaging strategies could we employ to not only attract these new followers but also ensure their active and enthusiastic participation in our online presence? We’re particularly interested in sustainable approaches that reflect our commitment to providing valuable and fascinating content to our audience.

This is us: {company} and this is my customer persona: {customer persona}.

Digital Marketing Plan:

Operating as a {Your Business Type}, our company seeks to connect with {Your Target Audience} through our dedication to {Your Unique Selling Point (USP)}. Our main target for the marketing campaign is to {Your Marketing Objective}, while keeping within a firm budget of {Your Budget}. With a foundational online presence, currently consisting of {Your Current Online Presence}, we’re ready to take our digital marketing to the next level.

Given these conditions, please devise a comprehensive digital marketing tactic that will effectively allow us to hit our prime marketing aim. To gain the most out of our strategy, we need to concentrate on several key aspects:

1. Vibrant Social Media Strategy: Which platforms should we prioritise and what form of content would resonate most with our audience? How regularly should we engage with our community?

2. Enhanced SEO Approach: What crucial modifications can be implemented to advance our website’s ranking and visibility?

3. Dynamic Email Marketing: What reliable practices can we undertake to expand our email list, and what kinds of emails would result in the most customer interaction?

4. Cost-Effective Paid Advertising: Given our budget, how can we ensure best return on investment through accurately targeted ads?

5. Captivating Content Marketing: What type of blog articles, videos, or other content can we produce to draw in and hold our target demographic’s attention?

6. Insightful Analytics: Which significant metrics should we focus on, and what tools can assist with analyzing our success?

Please think imaginatively and cost-effectively, maximising our impact. How can we inspire user-generated content, or partner with local brands for shared promotion? Please think holistically how we can ensure digital channels are coordinated and complementary, collaborating for optimal outcomes.

Viral Ideas: 

I want you to assist my businesses in constructing and executing a viral marketing campaign with high potential for substantial impact. This guide should delve into:

1. Audience Identification: Techniques for pinpointing the target demographics along with their preferences and behavioral patterns.

2. Message Formulation: How to construct an engaging & captivating message that resonates closely with our target audience.

3. Social Media Utilisation: Effective strategies to best mobilise social media platforms as powerful tools for campaign dissemination.

4. Promoting Content Sharing: Insight on incorporating elements that inspire users to share the campaign message, thereby increasing its overall reach.

Furthermore, it’s imperative the guide encapsulates:

5. Campaign Monitoring: Robust measures for tracking the performance of the campaign in real-time, capturing both quantitative & qualitative data.

6. Adaptive Strategy Implementation: Guidelines for efficient readjustment of marketing tactics as the campaign unfolds, ensuring continued optimisation & maximum impact.

Our goal with this guide is to empower small businesses to not just launch, but successfully drive a viral marketing campaign from inception to completion and beyond.

This is us: {company} and this is my customer persona: {customer persona}.